![](https://bytefactory.ai/wp-content/uploads/2020/05/3-1-e1589807094189.png)
Real-time product monitoring & diagnostics
Product, monitored & diagnosed.
Most challenging part for machine OEM & service provider for the field service businesses is ensuring the equipment uptime. Smart sensor connected field product & Remote monitoring application reduces the field visit time by real-time monitoring of field product health condition remotely. Configurable anomaly event detection and real-time alerts helps to service team for better service assistance to customer.
![electronics](https://bytefactory.ai/wp-content/uploads/2020/05/electronics-1.png)
Remote Field service monitoring experience.
Power of smart connected devices, field product health condition can be monitored remotely. Configurable monitoring parameters and KPI’s for quicker field insights.
![drop](https://bytefactory.ai/wp-content/uploads/2020/05/drop.png)
Increased First time fix rate.
Configurable threshold limit for each monitoring parameters provides the real-time alerts on anomaly conditions to field service team. This real-time product specific anomaly insights helps to get the job done with right technician, with the right skills, with the right parts to the field for repair.
![service](https://bytefactory.ai/wp-content/uploads/2020/05/service.png)
Remote Access and control.
Remote access for visual inspection, firmware code, product control system configuration, false and alerts viewing.
![laptop](https://bytefactory.ai/wp-content/uploads/2020/05/laptop-1.png)
Automated service ticketing.
Real-time issue diagnostics and initiate automated service request with detailed error diagnostics reports to service team for work order creation.