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byteSERVICE

An aftermaket intelligence SaaS

Enabling new revenue streams


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Real-time Product Monitoring & Diagnostics

Reduction in site visits and movement of parts for inspection, Reduced downtime

Allows sales/service team to quickly configure the product variants to customer requirements with real-time monitoring and diagnostics features.

Capture installed base product conditions to identify and diagnose service issues.

Remote access for visual inspection, firmware code, false and alerts.

Automate issue diagnostics and initiate best service responses with connected products.


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Intelligent Product Service System

Enable predictive instead of scheduled maintenance

Multi-channel access (self-service, call centre, remote technician, field technician).

24/7 Support for maintenance, Automated service request mechanism.

Power of combined data, Knowledge of multiple service failures and resolution procedure, Reports to make informed decision.


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Enterprise Application Integration

For Connected Enterprise

Integration of Multi Third-party Application such as ERP, MES, PLM, CRM, SLM, SCM, etc.

Push & Pull byteOPERATION Application Data into Third Party Application for Actionable Insights.

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For industrial products, byteSERVICE digitize the aftermarket processes

 
 
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